Hi,
Good eye-opener. I am sure we need to bring in more awareness about the same to many people who would like to enjoy food at home and also talk to the concerned restaurants about such wrong promotions that they make.
Please circulate the email to many of those who are not Cite HR Members and bring in the awareness.
Regards,
Suma
From India, Bangalore
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Good eye-opener. I am sure we need to bring in more awareness about the same to many people who would like to enjoy food at home and also talk to the concerned restaurants about such wrong promotions that they make.
Please circulate the email to many of those who are not Cite HR Members and bring in the awareness.
Regards,
Suma
From India, Bangalore
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Yes.
We should not allow the youth of this country to risk their lives for delivering pizza on time. They have definitely better things and a better cause for which they could risk their lives.
One thing is not to ask for home delivery of pizzas. And if some people do, then thinking they are smart, they should not happily make complaints to the pizza shop if there is late delivery and try to get the pizza for free. Let them remember that the free pizza comes at the cost of the delivery boy's hard work.
Thanks, Swastik, for bringing this matter to the attention of many.
Regards, Jeevaneyan
From India, Bangalore
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6We should not allow the youth of this country to risk their lives for delivering pizza on time. They have definitely better things and a better cause for which they could risk their lives.
One thing is not to ask for home delivery of pizzas. And if some people do, then thinking they are smart, they should not happily make complaints to the pizza shop if there is late delivery and try to get the pizza for free. Let them remember that the free pizza comes at the cost of the delivery boy's hard work.
Thanks, Swastik, for bringing this matter to the attention of many.
Regards, Jeevaneyan
From India, Bangalore
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We ordered pizzas from Domino's a few weeks ago, and the delivery boy was late. He told us our pizzas would be free.
I asked him who pays for this pizza. I also told him that if he has to pay for it from his pocket, I don't want a free pizza, and I will not complain to his management. But he told me that the company pays for any free pizzas. It only affects his performance appraisal. Later on, this delivery boy became good friends with us at the office (we are a bunch of young guys and the delivery boy is a college graduate and almost our age), and we confirmed what he had told earlier, that Domino's does not deduct the amount from his salary. So I am sure he wasn't speaking out of the fear that I might complain to management if he did tell me anything against his management.
I also confirmed the fact with other pizza delivery boys who have come to deliver pizzas to my office from various pizza restaurants (Domino's, Pizza Hut, Smokin' Joe's, etc.), and each one has told me that no amount is deducted from their salary for free pizzas due to late delivery.
Is anyone from the food industry present in this forum? Let's get a clarification on this issue as my research on this topic tells me a different story than what is portrayed in this thread.
Moreover, at least in Ahmedabad, 30 minutes is a long enough period of time for anyone to deliver pizzas in a radius of 5-7 km, even in peak traffic periods. Ideally, it should not take more than 20 minutes.
The real reason why the delivery boys are in such a rush is that the faster they get back, the more orders they can deliver, and hence, the higher the amount of tips they can earn. It's almost like the rickshaw driver, really. I am not from the food industry, but I think we are getting oversensitive about this issue when it's not really the industry's fault.
Please talk at length with the next delivery boy who comes to your home/office, and you'll know the reality... and it's not exactly the same as you think it is.
From India, Ahmadabad
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I asked him who pays for this pizza. I also told him that if he has to pay for it from his pocket, I don't want a free pizza, and I will not complain to his management. But he told me that the company pays for any free pizzas. It only affects his performance appraisal. Later on, this delivery boy became good friends with us at the office (we are a bunch of young guys and the delivery boy is a college graduate and almost our age), and we confirmed what he had told earlier, that Domino's does not deduct the amount from his salary. So I am sure he wasn't speaking out of the fear that I might complain to management if he did tell me anything against his management.
I also confirmed the fact with other pizza delivery boys who have come to deliver pizzas to my office from various pizza restaurants (Domino's, Pizza Hut, Smokin' Joe's, etc.), and each one has told me that no amount is deducted from their salary for free pizzas due to late delivery.
Is anyone from the food industry present in this forum? Let's get a clarification on this issue as my research on this topic tells me a different story than what is portrayed in this thread.
Moreover, at least in Ahmedabad, 30 minutes is a long enough period of time for anyone to deliver pizzas in a radius of 5-7 km, even in peak traffic periods. Ideally, it should not take more than 20 minutes.
The real reason why the delivery boys are in such a rush is that the faster they get back, the more orders they can deliver, and hence, the higher the amount of tips they can earn. It's almost like the rickshaw driver, really. I am not from the food industry, but I think we are getting oversensitive about this issue when it's not really the industry's fault.
Please talk at length with the next delivery boy who comes to your home/office, and you'll know the reality... and it's not exactly the same as you think it is.
From India, Ahmadabad
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That’s good inout Phalgun..your experience is a complete contradictory to the ongoing issue. I never order but let’s try to find out the truth. Anyone from food industry?
From India, Hyderabad
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From India, Hyderabad
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Dear Phalgun,
I would be delighted if the thread is proved false. I want to bring to your notice two things:
1) I am not against Pizza delivered at home, but I am against the deduction of salary from the delivery boy for late delivery (I have said it in my last post). The whole incident was brought out by The Times of India, in their supplement Calcutta Times. While taking employee surveys for both internal and external, I have come across many people who are ashamed or afraid to speak out the truth. Still, I will be very happy if what I have read is proved false.
2) You have also said:
"The real reason why the delivery boys are in such a rush is because the faster they get back, the more orders they can deliver, and hence the higher the amount of tips they can earn."
Do you really feel that the working system should be such that a person would have to sacrifice his/her safety to earn more? Is this ethical???
Regards,
SC
From India, Thane
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I would be delighted if the thread is proved false. I want to bring to your notice two things:
1) I am not against Pizza delivered at home, but I am against the deduction of salary from the delivery boy for late delivery (I have said it in my last post). The whole incident was brought out by The Times of India, in their supplement Calcutta Times. While taking employee surveys for both internal and external, I have come across many people who are ashamed or afraid to speak out the truth. Still, I will be very happy if what I have read is proved false.
2) You have also said:
"The real reason why the delivery boys are in such a rush is because the faster they get back, the more orders they can deliver, and hence the higher the amount of tips they can earn."
Do you really feel that the working system should be such that a person would have to sacrifice his/her safety to earn more? Is this ethical???
Regards,
SC
From India, Thane
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it is we who has to take action and start stopping home delivery. If we work together we can do anything. ok i’ll pass the message to my friends. rgds, sangeetha.
From India, Hyderabad
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From India, Hyderabad
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Hi, Everybody,
I am Ramya from Pune. I recently ordered a pizza, and it took 15 minutes for delivery. I asked for it to be free because of an advertisement, but I found out that there is no free delivery. However, we can get a 25-50% deduction on the next delivery. The delivery person signed the bill paper with his name, acknowledging the delay, and stating that the deduction will be applied to the next delivery.
From India, Pune
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I am Ramya from Pune. I recently ordered a pizza, and it took 15 minutes for delivery. I asked for it to be free because of an advertisement, but I found out that there is no free delivery. However, we can get a 25-50% deduction on the next delivery. The delivery person signed the bill paper with his name, acknowledging the delay, and stating that the deduction will be applied to the next delivery.
From India, Pune
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Dear Ramya,
I recently ordered a pizza, and it took 15 minutes for delivery (45). I asked for it to be free because of an ad, but I found out that there is no free delivery. However, we can get a 25-50% deduction on the next delivery. The delivery person signed the bill paper with his name, acknowledging that he was late and that the deduction would be applied to the next delivery.
This situation appears to be a prima facie case of UTP (Unfair Trade Practices) and misleading advertisement. You have the option to take legal action against the company in the Consumer Court and seek compensation.
I want to reiterate that my concern is not against pizza companies or their delivery systems. As responsible citizens, we should not support practices that are unfair, unethical, and promote unsafe working conditions.
Regards,
SC
From India, Thane
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I recently ordered a pizza, and it took 15 minutes for delivery (45). I asked for it to be free because of an ad, but I found out that there is no free delivery. However, we can get a 25-50% deduction on the next delivery. The delivery person signed the bill paper with his name, acknowledging that he was late and that the deduction would be applied to the next delivery.
This situation appears to be a prima facie case of UTP (Unfair Trade Practices) and misleading advertisement. You have the option to take legal action against the company in the Consumer Court and seek compensation.
I want to reiterate that my concern is not against pizza companies or their delivery systems. As responsible citizens, we should not support practices that are unfair, unethical, and promote unsafe working conditions.
Regards,
SC
From India, Thane
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