Dear Friends, Plz Share the articles on STAY INTERVIEWS. We are going to conduct STAY INTERVIEWS so plz send the format if you have. regards,
From India, Vadodara
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7From India, Vadodara
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If I am not mistaken, a stay-in interview is conducted to study and understand the factors that may result in an employee quitting the organization. It is the opposite of an exit interview. In an exit interview, the employee is asked about the reasons for leaving, and the feedback is collected and analyzed to understand why the employee is resigning. This process helps in controlling future attrition and improving the existing system. Stay-in interviews are conducted while the employee is still working with the company.
I hope I am not mistaken. Please clarify.
Regards,
Rajeev Dixit
From India, Bangalore
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I hope I am not mistaken. Please clarify.
Regards,
Rajeev Dixit
From India, Bangalore
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Hi Devang,
Stay interviews are conducted when an employee is currently working in the organization to help HR ascertain the following factors:
- Is the employee happy with the organization?
- What motivates him?
- Any training required for the employees?
- Any concerns and grievances of the employees, etc.
Please share your email ID, and I will send you the formats.
From India, Bangalore
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Stay interviews are conducted when an employee is currently working in the organization to help HR ascertain the following factors:
- Is the employee happy with the organization?
- What motivates him?
- Any training required for the employees?
- Any concerns and grievances of the employees, etc.
Please share your email ID, and I will send you the formats.
From India, Bangalore
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Hi Sapphire,
It would be appreciated if you could upload the stay interview form on the company's forum so that everyone can easily download the form. This is a new concept in our industry, as until now, only satisfaction surveys have been conducted among employees.
Regards,
Shreya Khandelwal
From India, Delhi
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It would be appreciated if you could upload the stay interview form on the company's forum so that everyone can easily download the form. This is a new concept in our industry, as until now, only satisfaction surveys have been conducted among employees.
Regards,
Shreya Khandelwal
From India, Delhi
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Could you upload the format on the cite. It will help many of us, I guess. Regards Manasvi
From India, Bangalore
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From India, Bangalore
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Hi, I don't have much idea but a stay interview is similar to an appraisal. An appraisal is in a written format, while a stay interview involves orally judging an employee about his performance. Therefore, the questionnaire is similar to an initial interview type.
From India, Mumbai
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From India, Mumbai
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Hi Devang,
A stay interview is a really good concept that I just learned about. Usually, these types of interactions between the employee and HR department take place during retention programs. In these programs, star performers are encouraged to discuss any issues that may be discomfort zones for them with the HR department.
I am interested to know what other reasons stay interviews are conducted for.
Regards,
Ajay
From India, Chennai
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A stay interview is a really good concept that I just learned about. Usually, these types of interactions between the employee and HR department take place during retention programs. In these programs, star performers are encouraged to discuss any issues that may be discomfort zones for them with the HR department.
I am interested to know what other reasons stay interviews are conducted for.
Regards,
Ajay
From India, Chennai
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Here is a description of Stay Interview from BC Jobs CA
Stay Interviews
Worried a key member of your team could leave? Hold a stay interview and hope you’ll never need to do an exit interview.
Stay interviews can help head off an employee’s decision to quit a job. By holding a one-on-one meeting with your employee, you can explore their feelings about their position and uncover what might make them stay. You can use a stay interview with a disgruntled employee – but a stay interview can also help you keep on top of the needs of a seemingly happy employee. In fact, a stay interview may aid in preventing that employee from ever becoming disgruntled.
Take your prize employee to a neutral setting, like a coffee shop or restaurant. Take some time to get to know them better. Then ask questions about how they feel about their job and career path.
Stay interview questions could include:
This is a format from- Harvard
Want to know if your employees are going to stick around—or when they’re able to handle a promotion? Then ask—whether it’s during a job interview, performance review, a professional development review, or even a staff meeting. You’re no doubt familiar with “exit interviews” conducted when people are leaving positions. We call this version a “stay interview”—which you conduct before people even consider leaving, to help you learn what you can do to avoid having to conduct an exit interview.
This form can help. Print it out, and then add your notes after you’ve asked the questions!
What interests you the most? (This question encourages employees to think about their core interests. You can then talk together about how well their current role lets them express their core interests.) Giving employees a framework to use may help—see the eight core interests reviewed in the Managing Your Career topic.
What motivates you? (This question gets at work reward values. For an increasing number of employees, factors other than a big paycheck are important—especially in economic boom times, when a healthy pay stub is readily available. Note: Don’t assume that your employees value the same work rewards that you do.) Again, it may help to give employees a framework to use—see the sections on assessing values in the Managing Your Career topic.
Example: If you learn that an employee puts family life first, offering flex-time may earn his loyalty. Another employee may crave a sabbatical to do volunteer work in her community.
What do you do best? (This question helps employees assess their skills. You can then talk together about how well their current roles match their skills or provide opportunities for them to “stretch.” Then you can define any necessary skill-development efforts.)
What are your short-term goals? (During an interview, see how these objectives fit with a current job opening. Over time, keep an eye on how they change—so you can help the employee keep improving. By monitoring changes in goals, you can sense what kind of employee you’ve got: driven, steadfast, creative, and so forth)
What are your long-term goals? (If the answer requires skills your employees don't have, suggest appropriate training or “stretch” opportunities.)
How do your short-term goals fit your long-term goals? (The first time you ask this one, the employee may not have an answer. But the question prompts people to start thinking about how to get from point A to point B—which is good for their careers and useful in their current responsibilities.)
What do you need from me? How can I—or the company—help? (Asking this question is a powerful move. It shows employees that you’re interested in their future and their personal development, and it gives you the information you need to manage them well.)
From United Arab Emirates, Dubai
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Stay Interviews
Worried a key member of your team could leave? Hold a stay interview and hope you’ll never need to do an exit interview.
Stay interviews can help head off an employee’s decision to quit a job. By holding a one-on-one meeting with your employee, you can explore their feelings about their position and uncover what might make them stay. You can use a stay interview with a disgruntled employee – but a stay interview can also help you keep on top of the needs of a seemingly happy employee. In fact, a stay interview may aid in preventing that employee from ever becoming disgruntled.
Take your prize employee to a neutral setting, like a coffee shop or restaurant. Take some time to get to know them better. Then ask questions about how they feel about their job and career path.
Stay interview questions could include:
- What do you like about your work?
- What would keep you here?
- What makes for a great day at work?
- What do you want to learn this year?
- Is there anything you’d like to change about your job?
- How about your team or department?
- Am I using your talents? Fully?
- That would make your job more satisfying and rewarding?
- Do you feel supported in your career goals?
- Do you feel we recognize you? What kind of recognition do you like?
This is a format from- Harvard
Harvard ManageMentor — RETAINING VALUED EMPLOYEES TOOLS
Conducting a “Stay Interview”
This form can help. Print it out, and then add your notes after you’ve asked the questions!
What interests you the most? (This question encourages employees to think about their core interests. You can then talk together about how well their current role lets them express their core interests.) Giving employees a framework to use may help—see the eight core interests reviewed in the Managing Your Career topic.
What motivates you? (This question gets at work reward values. For an increasing number of employees, factors other than a big paycheck are important—especially in economic boom times, when a healthy pay stub is readily available. Note: Don’t assume that your employees value the same work rewards that you do.) Again, it may help to give employees a framework to use—see the sections on assessing values in the Managing Your Career topic.
Example: If you learn that an employee puts family life first, offering flex-time may earn his loyalty. Another employee may crave a sabbatical to do volunteer work in her community.
What do you do best? (This question helps employees assess their skills. You can then talk together about how well their current roles match their skills or provide opportunities for them to “stretch.” Then you can define any necessary skill-development efforts.)
What are your short-term goals? (During an interview, see how these objectives fit with a current job opening. Over time, keep an eye on how they change—so you can help the employee keep improving. By monitoring changes in goals, you can sense what kind of employee you’ve got: driven, steadfast, creative, and so forth)
What are your long-term goals? (If the answer requires skills your employees don't have, suggest appropriate training or “stretch” opportunities.)
How do your short-term goals fit your long-term goals? (The first time you ask this one, the employee may not have an answer. But the question prompts people to start thinking about how to get from point A to point B—which is good for their careers and useful in their current responsibilities.)
What do you need from me? How can I—or the company—help? (Asking this question is a powerful move. It shows employees that you’re interested in their future and their personal development, and it gives you the information you need to manage them well.)
© 2001 by the President and Fellows of Harvard College and its licensors. All rights reserved.
From United Arab Emirates, Dubai
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Key elements of Stay Interview -
To be effective, stay interviews should:
Ideally, the participants represent about 20 per cent of total staff from different areas of the business and varying levels of seniority. The interview can include an initial online survey, followed up by a brief face-to-face meeting, which should take no more than 45 minutes per person.
The questions in a stay interview should address the following topics:
Stay Interview Questions -
Here are thirty-three questions you can ask new or existing employees as part of your
stay interview strategy. Remember it is more important for you to know why they stay,
not why they leave. You already know why they leave.
1. What was your first impression when you drove into the parking lot?
2. What are your impressions of the office environments?
3. What can we do to improve it?
4. How can I, or the company, help you reach your career goals?
5. What was your experience like during the recruitment process?
6. What was your experience like during the interview process?
7. How do you like to be recognized, acknowledged and rewarded for a job well
done?
8. What de-motivates you?
9. How friendly or unfriendly did the staff seem when you first walked in the door?
10. What is your greatest challenge or roadblock?
11. What is your impression of our customer service orientation?
12. Are there any policies that you don't understand the rationale for?
13. Are there any policies that strike you as ridiculous?
14. What are your impressions of our website?
15. What services are you surprised to learn that we are offering, for better or worse?
16. What services are you surprised to learn that we are NOT offering? For better or
worse?
17. What would make your work more meaningful and satisfying?
18. What conditions would cause you to seek employment elsewhere?
19. What support, tools/resources, skills or empowerment do you need to be more
effective?
20. What is most satisfying about your job?
21. What strengths or talents do you possess that aren't being used?
22. How do you feel the company and your team are doing?
23. Have you received enough training to do your job effectively?
24. Have you identified any wasteful things we are doing? Of time or money?
25. What is least satisfying about your job?
26. What changes need to be made in your work environment?
27. What is it that keeps you from seeking employment elsewhere?
28. If you could, what would you change about your job?
29. If you could change one thing about our company, what would it be?
30. Do you receive sufficient feedback about your performance?
31. What makes you feel like a valuable contributor?
32. How am I doing as your supporting leader?
33. What can we do to ensure we keep you with us?
From India, Hyderabad
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To be effective, stay interviews should:
- provide a snap shot of employee satisfaction levels;
- identify any issues or potential problems as they occur;
- potentially identify employees who are 'at risk' of resigning and address the issues to prevent their departure;
- determine whether the organisation is delivering on its promises to employees;
- identify any areas that are preventing employees performing to the best of their ability;
- provide another mechanism for feedback, which employees value; and
- provide valuable insight to help proactively address issues affecting staff morale and retention.
Ideally, the participants represent about 20 per cent of total staff from different areas of the business and varying levels of seniority. The interview can include an initial online survey, followed up by a brief face-to-face meeting, which should take no more than 45 minutes per person.
The questions in a stay interview should address the following topics:
- the employee's immediate manager;
- the employee's team/colleagues;
- the employee's ability to deal with customers and deliver the required level of service;
- the workplace culture;
- resources and technology;
- knowledge sharing;
- career development;
- improvements to the organisation;
- the reason the employee was attracted to the job initially, and does it still apply today; and
- whether the employee feels the employer's promises are being delivered.
- What do you like about your work?
- What would keep you here?
- What makes for a great day at work?
- What do you want to learn this year?
- Is there anything you’d like to change about your job?
- How about your team or department?
- Am I using your talents? Fully?
- That would make your job more satisfying and rewarding?
- Do you feel supported in your career goals?
- Do you feel we recognize you? What kind of recognition do you like?
Stay Interview Questions -
Here are thirty-three questions you can ask new or existing employees as part of your
stay interview strategy. Remember it is more important for you to know why they stay,
not why they leave. You already know why they leave.
1. What was your first impression when you drove into the parking lot?
2. What are your impressions of the office environments?
3. What can we do to improve it?
4. How can I, or the company, help you reach your career goals?
5. What was your experience like during the recruitment process?
6. What was your experience like during the interview process?
7. How do you like to be recognized, acknowledged and rewarded for a job well
done?
8. What de-motivates you?
9. How friendly or unfriendly did the staff seem when you first walked in the door?
10. What is your greatest challenge or roadblock?
11. What is your impression of our customer service orientation?
12. Are there any policies that you don't understand the rationale for?
13. Are there any policies that strike you as ridiculous?
14. What are your impressions of our website?
15. What services are you surprised to learn that we are offering, for better or worse?
16. What services are you surprised to learn that we are NOT offering? For better or
worse?
17. What would make your work more meaningful and satisfying?
18. What conditions would cause you to seek employment elsewhere?
19. What support, tools/resources, skills or empowerment do you need to be more
effective?
20. What is most satisfying about your job?
21. What strengths or talents do you possess that aren't being used?
22. How do you feel the company and your team are doing?
23. Have you received enough training to do your job effectively?
24. Have you identified any wasteful things we are doing? Of time or money?
25. What is least satisfying about your job?
26. What changes need to be made in your work environment?
27. What is it that keeps you from seeking employment elsewhere?
28. If you could, what would you change about your job?
29. If you could change one thing about our company, what would it be?
30. Do you receive sufficient feedback about your performance?
31. What makes you feel like a valuable contributor?
32. How am I doing as your supporting leader?
33. What can we do to ensure we keep you with us?
From India, Hyderabad
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Hi All,
Thanks for starting this topic. Actually, this is an emerging concept in HR. I also wanted information on this topic. I would like to thank all who have shared information on this topic. Thank you :)
Chanchala
From India, Pune
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Thanks for starting this topic. Actually, this is an emerging concept in HR. I also wanted information on this topic. I would like to thank all who have shared information on this topic. Thank you :)
Chanchala
From India, Pune
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Hi It is request you to upload the format of Stay interview on cite hr forum .It will help every body to download and please more clarify about Stay Interview.
From United Kingdom
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From United Kingdom
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Please share the interview format at deekshamehra@gmail.com. Also, if anyone can share any ideas for games that can be conducted in the office without the use of pen or paper and shouldn't be longer than 5 minutes.
From India, Gurgaon
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From India, Gurgaon
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Stay interview is just like Employee Satisfacion survey googled in Citehr u will find out the output try this its worthsearching
From India, Delhi
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From India, Delhi
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Hi Varsha,
This is Varsha working with an FMCG company in the HR Department. We have recently recruited 50 management trainees. I need feedback from them about the company and the project on which they are working. Can anyone provide me a feedback form for management trainees?
Varsha
varshu82@rediffmail.com
From India, Mumbai
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This is Varsha working with an FMCG company in the HR Department. We have recently recruited 50 management trainees. I need feedback from them about the company and the project on which they are working. Can anyone provide me a feedback form for management trainees?
Varsha
varshu82@rediffmail.com
From India, Mumbai
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Stay interviews are a proactive action plan to understand employees' aspirations and the reasons that are keeping them in the organization. This will enable us to identify if there are any necessary course corrections to be made, such as role changes, training needs, recognitions, grievances, and overall suggestions for improving the organization, etc.
Regards,
K. Manikandan
From India, Mumbai
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Regards,
K. Manikandan
From India, Mumbai
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Effective employee retention strategies-BPO. doc
Case Study on Employee Retention by Stay Interview & Benchmark the Innovation in Traditional Bel.pdf