Hi Folks:
I'm planning to organize an external workshop for the managers and team leaders of my company. However, the vendors with whom the company is looking forward to working are unprofessional.
They never give a timely response to the emails sent to them, making it extremely difficult for me to coordinate and re-coordinate when things don't go as planned due to their late or no responses. When I coordinated with the participants and fixed a schedule for the vendor trainer to interact with them, they arrived quite late on that day and didn't even care to inform me in advance. I had requested the vendor trainer's profile, and while they replied to me, I couldn't find any profile attached to the email. I immediately brought this to their attention; however, to date, I haven't heard back from them. Dealing with their unprofessionalism has been very challenging.
How can I diplomatically and assertively communicate via email that such unprofessionalism will not be entertained?
Please guide and suggest.
Thanks.
Regards,
KVE
From India, Pune
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4I'm planning to organize an external workshop for the managers and team leaders of my company. However, the vendors with whom the company is looking forward to working are unprofessional.
They never give a timely response to the emails sent to them, making it extremely difficult for me to coordinate and re-coordinate when things don't go as planned due to their late or no responses. When I coordinated with the participants and fixed a schedule for the vendor trainer to interact with them, they arrived quite late on that day and didn't even care to inform me in advance. I had requested the vendor trainer's profile, and while they replied to me, I couldn't find any profile attached to the email. I immediately brought this to their attention; however, to date, I haven't heard back from them. Dealing with their unprofessionalism has been very challenging.
How can I diplomatically and assertively communicate via email that such unprofessionalism will not be entertained?
Please guide and suggest.
Thanks.
Regards,
KVE
From India, Pune
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Hi,
Greetings from Ikya Learning and Development, the training arm of IKYA Human Capital Solutions Pvt Ltd. We have been rated as the most preferred vendors in training and development by our clients. With 18 branches of IKYA across locations, wherein IKYA Learning shares 5, we are one of the largest and fastest-growing companies in the country today.
Our professionalism lies in the excellence of our quality delivery, both inbound and outbound, which has helped us maintain a 0% client attrition rate to date.
We would be glad to provide client references on demand.
IKYA would be privileged to partner with your organization for all your training needs. Please find our profile attached.
We would be glad if a personal meeting could be arranged wherein we can discuss the approach and objectives of the proposed training program.
We look forward to building a relationship and hope to hear from you soon.
Best Regards, Jyoti Prakash Business Development Manager IKYA Learning and Development
[IMG]https://www.citehr.com/misc.php?do=email_dev&email=anlvdGlAaWt5YW dsb2JhbC5jb20=[/IMG]
From India, Bangalore
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Greetings from Ikya Learning and Development, the training arm of IKYA Human Capital Solutions Pvt Ltd. We have been rated as the most preferred vendors in training and development by our clients. With 18 branches of IKYA across locations, wherein IKYA Learning shares 5, we are one of the largest and fastest-growing companies in the country today.
Our professionalism lies in the excellence of our quality delivery, both inbound and outbound, which has helped us maintain a 0% client attrition rate to date.
We would be glad to provide client references on demand.
IKYA would be privileged to partner with your organization for all your training needs. Please find our profile attached.
We would be glad if a personal meeting could be arranged wherein we can discuss the approach and objectives of the proposed training program.
We look forward to building a relationship and hope to hear from you soon.
Best Regards, Jyoti Prakash Business Development Manager IKYA Learning and Development
[IMG]https://www.citehr.com/misc.php?do=email_dev&email=anlvdGlAaWt5YW dsb2JhbC5jb20=[/IMG]
From India, Bangalore
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Hi KVE,
We would like to take this opportunity to introduce Delphiinfoservices to you. We are a professionally managed company taking care of soft skills and technical training requirements. Please see the attached company profile.
You can email us at
or call 9901982215. For more details: ::: Delphi :::
From India, Bangalore
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We would like to take this opportunity to introduce Delphiinfoservices to you. We are a professionally managed company taking care of soft skills and technical training requirements. Please see the attached company profile.
You can email us at
From India, Bangalore
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Sorry to read that you had to put up with such unprofessional behavior. The solution to this problem would be to insist on framing a contract letter in such a manner that pre-training, training, and post-training activities are covered with a clause stating that in case of inadequate service at any stage of the association, either party has the right to terminate the contract. Of course, the scope of service is something that you and your vendor will have to decide upon.
Hope the suggestion is fruitful.
Regards,
AFTAB DESAI
Asst. Manager-Corporate Sales
Training Division
Planman Consulting
From China
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Hope the suggestion is fruitful.
Regards,
AFTAB DESAI
Asst. Manager-Corporate Sales
Training Division
Planman Consulting
From China
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Dear KVE,
I really regret what happened to you. There are unprofessional elements in every industry, and the training profession is no exception. However, this minuscule percentage does not define the trainers' fraternity as a whole.
I myself conduct the training. Therefore, it would be a one-stop-shop for you, and you will not be required to deal with any second-party outsourced trainer.
I take this opportunity for my introduction. I am a Bangalore-based Soft Skills and Behavioral Training Consultant. I handle training assignments across a spectrum of industries. In addition to Bangalore, I have clients in Mumbai, Hyderabad, Coimbatore, etc.
The differentiation of my training is as follows:
a) Very strong on content
b) My focus on controlling invisible costs through soft skills training
c) Conducting Psychometric tests wherever required.
d) Above all, ensuring positive change takes place because of the training.
To make you aware of my training activities, I have attached my Training e-Brochure to this email. It will provide you with information about my training activities and the list of training programs that I conduct.
I look forward to a positive association with your company.
Warm regards,
Dinesh V Divekar
dineshdivekar(at)yahoo.com
From India, Bangalore
Acknowledge(0)Amend(0)
I really regret what happened to you. There are unprofessional elements in every industry, and the training profession is no exception. However, this minuscule percentage does not define the trainers' fraternity as a whole.
I myself conduct the training. Therefore, it would be a one-stop-shop for you, and you will not be required to deal with any second-party outsourced trainer.
I take this opportunity for my introduction. I am a Bangalore-based Soft Skills and Behavioral Training Consultant. I handle training assignments across a spectrum of industries. In addition to Bangalore, I have clients in Mumbai, Hyderabad, Coimbatore, etc.
The differentiation of my training is as follows:
a) Very strong on content
b) My focus on controlling invisible costs through soft skills training
c) Conducting Psychometric tests wherever required.
d) Above all, ensuring positive change takes place because of the training.
To make you aware of my training activities, I have attached my Training e-Brochure to this email. It will provide you with information about my training activities and the list of training programs that I conduct.
I look forward to a positive association with your company.
Warm regards,
Dinesh V Divekar
dineshdivekar(at)yahoo.com
From India, Bangalore
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