Dear All,

I have 2 PF member numbers with the same UAN. I had requested an online claim transfer, which was accepted by the field officer. After that, with a gap of 6 months, I raised an online withdrawal request using Form 10C and 19. I received the full amount from Form 19 but only 1/3 of the amount from Form 10C.

I then raised an EPFO grievance request where they confirmed that I do have an amount in the pension column. However, when I raised another request for Form 10C, it was rejected by the field officer with the remark 'amount settled'.

Please advise on what steps I should take next.

Thank you.

From India, Pathankot
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Dear Siraj,

Greetings!

Form 19 claim consists of 12% + 3.67% + rate of interest. Form 10C claim consists of 8.33%, which has no interest. Please check your e-passbook so that the situation is clear.

Thanks & Regards,

Sumit Kumar Saxena

From India, Ghaziabad
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Dear Sumit,

Greetings!

Form 19 amount was fully withdrawn, and form 10c amount is 1/3 withdrawn, with the rest balance showing in the passbook. Furthermore, PF is not considering online claims, providing a final result of "fully settled."

I have now been advised to fill an offline 10c form at the PF office, attaching a copy of the passbook and a letter of grievance.

From India, Pathankot
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