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Dear Seniors, can you suggest ways for us to maintain good industrial relations in today's context, specifically in the automobile manufacturing industry? If possible, please share an industrial relations PowerPoint presentation that is relevant to the current situation. Waiting for your reply.

Regards,
Ikjot Singh

From India, Dehra Dun
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Dear Seniors, can you suggest ways for us to maintain good industrial relations in today's context (automobile manufacturing industries)? If possible, please share an industrial relations PowerPoint presentation that reflects today's situation.

Waiting for a reply.

Regards,
Ikjot Singh

From India, Dehra Dun
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Essential Ingredients for Harmonious Industrial Relations

For harmonious industrial relations, the existence of the following ingredients is essential:

• HR should have a proper understanding of its role. Most HR professionals harbor the view that they are the agents of the employers since they handle their paychecks, and hence their duty is to promote the interests of the employer. In the process, they become partisan and run the risk of losing the trust and confidence of the employees. They forget that it is the employees who enable the employer to make everyone's paycheck.

• The true position of HR is as a bridge between the employees and the employer. It should also realize that apart from these two stakeholders, there is the organization. HR should align the interests of the employer and the employee with that of the organization.

• HR should be transparent in its practices and, at the same time, retain confidentiality if the interest of the organization demands.

• It should redress grievances timely. A grievance that is not addressed timely may assume the character of an industrial dispute. Therefore, HR should have a grievance mechanism in place.

• HR should hold interactive meetings with workmen/employees like the Town Hall Meeting. This will enable the management to feel the pulse of the employees and take proactive and preemptive action.

• HR should convince the management to undertake employee welfare programs. This will enable HR to win the trust and confidence of the employees, which may come in handy when HR needs to convince employees to make or tone down their demands in the interests of the organization.

These may be some factors that promote peaceful industrial relations.

Regards,
B. Saikumar
Mumbai

From India, Mumbai
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Dear B. Saikumar, Thanks for your comments. I fully agree with your views.

Dear Ikjot Singh,

In addition to the above, always WATCH RELATIONS:

[W] Words play a very important role. Be polite with others.

[A] Attitude tells our intentions. Always have a positive attitude.

[T] Trust and faith are the foundation of good industrial relations.

[C] Character determines the maintenance of relations. Care for others.

[H] Be Humane.

[B] RELATIONS

[R] Respect the feelings of others.

[E] Empathy.

[L] Listen carefully to the opinions of others.

[A] Affirmative communication. Always try to create a Win-Win situation.

[T] Timely feedback.

[I] Information on facts.

[O] Obligation fulfillment.

[N] Never put others down.

[S] Strong desire to create and maintain relations.

Regards

From India, New Delhi
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