Hi Friends, I am posting a ppt on Customer Service Training. I have used some materials from various resources including various material available on citehr. I hope you people will find it useful.
From India, Delhi
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9From India, Delhi
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Hi Friends,
I am posting a PowerPoint presentation on Customer Service Training. I have used materials from various resources, including those available on citehr. I hope you find it useful.
Dear Vikram,
Thanks for the PowerPoint presentation on Customer Care. Do you have any materials or PowerPoint presentations on Selling Skills as well? If so, please email them to me at chitraarun04@rediffmail.com. I am also interested in knowing if you have a list of Recruitment/Manpower consultants working in the Retail sector in Mumbai.
Awaiting your reply.
Thank you in anticipation.
Regards,
Chitra.
From India, Mumbai
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I am posting a PowerPoint presentation on Customer Service Training. I have used materials from various resources, including those available on citehr. I hope you find it useful.
Dear Vikram,
Thanks for the PowerPoint presentation on Customer Care. Do you have any materials or PowerPoint presentations on Selling Skills as well? If so, please email them to me at chitraarun04@rediffmail.com. I am also interested in knowing if you have a list of Recruitment/Manpower consultants working in the Retail sector in Mumbai.
Awaiting your reply.
Thank you in anticipation.
Regards,
Chitra.
From India, Mumbai
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Thank you, Vikram, for this presentation. I have been working in customer care (operations) for the past 8 years, and I totally agree and appreciate the presentation. Initially, you need certain qualities to be a good customer service representative, but over time, you absorb so much from the job that it becomes a way of life.
Thank you once again for this informative PowerPoint presentation.
Regards,
Smita
From India, Bangalore
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Thank you once again for this informative PowerPoint presentation.
Regards,
Smita
From India, Bangalore
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RE : Customer Service PPt Good, precise and to the point but if you intend to use it for training please add pictures and colours. It will make it fun and interesting to read. rgds Leela
From Malaysia, Melaka
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From Malaysia, Melaka
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Good presentation and useful. And need suggestions...
I am working for a reputed apparel trading company. We are receiving a large number of customer entries, and we are unable to serve them all in a timely manner. Some customers become irate when they do not receive the service promptly. Do you have any suggestions, activities, or tips to overcome this challenge? Please share your insights on this matter.
Regards,
Srinivas
From India, Mumbai
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I am working for a reputed apparel trading company. We are receiving a large number of customer entries, and we are unable to serve them all in a timely manner. Some customers become irate when they do not receive the service promptly. Do you have any suggestions, activities, or tips to overcome this challenge? Please share your insights on this matter.
Regards,
Srinivas
From India, Mumbai
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Dear Mr.Vikram your presentation is excellent thanks for sharing with us, you have discussed the points which are practical — regards — amar bir singh
From India, New delhi
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From India, New delhi
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• Business Information Warehouse (BIW)
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From India, Pune
Acknowledge(0)Amend(0)
TRAINING + 100% JOB PLACEMENT GUARANTEE IN SAP & Oracle Apps
We are specialist in providing quality SAP & Oracle Apps corporate Training.
Mob : +91 9028499699
E-mail id : erp.pune (at) yahoo dot com
SAP R/3
Technical modules
• ABAP ,Advanced ABAP ( Cross Applications)
• Workflow,ABAP WebDynpro, ABAP- HR
• BASIS, Basis Security
Functional Modules
• Material Management
• Production Planning
• Sales & Distribution
• Human Resources
• Plant Maintenance
• Project System
• Finance/Controlling
• Quality Management
• Warehouse Management
Advanced Modules
• Exchange Infrastructure (XI)
• Enterprise Portal (EP)
• Business Information Warehouse (BIW)
• Business Objects (BO)
• Customer Relation Management (CRM )
• Supply Chain Management (SCM)
• Advanced Planning & Optimization (APO)
• Product Life Cycle Management (PLM)
• Supply Resource Management (SRM)
• Master Data Management (MDM)
• Solution Manager
• SAP IS Utilities
• SAP Retail
Other Modules
• SAP Business One (B1)
• Statistical Analysis System (SAS)
Oracle Apps
Technical modules
• Oracle Apps Developer Track
• Oracle Apps DBA Track
Functional Modules
• Material Management
• Production Planning
• Sales & Distribution
• Human Resources
• Finance
• Business Information Warehouse (BIW)
• Customer Relation Management (CRM )
• Supply Chain Management (SCM)
Our Special Features
• Extensive emphasis on lab exercises that are all based on real world scenarios.
• Comprehensive and most up-to-date courseware.
• Very Less pricing (corporate discounts).
• Customized training.
• Quality & Dedicated Training.
• Free Interview Questions.
• Free Resume Making .
• Most Advanced Syllabus.
• Onsite training.
• Complete Syllabus with lots of Examples, real time assignments & practical.
• Computer Based Training for continuous learning.
• Experienced Trainers.
• Certification Exam syllabus is covered in our courses.
• Free access to Books & CD library is available for reference.
• Free customization of one functional module / technical module with every course.
• We arrange Sat/Sun batches for special requirements.
• We customize course duration, syllabus as per client requirement.
• Complete Course Materials with each course.
• Placement Assurance.
Implementation Project
GOOD APPORTUNITY FOR SAP & Oracle Apps FRESHERS
Good Opportunity For all SAP& Oracle Apps Modules to get an exposure on one full cycle implementation project
Detailed Syllabus For One Full Cycle Implementation
Day Topics
• Kick off, AS-IS & TO-Be process study
• Master data Mapping
• Key user training
• Proto type / Design
• Testing
• Cut over / Go live planning
• Golive
• Post Golive support
All Trained SAP & Oracle Apps Candidates are eligible for this project implementation.
Get Exposure On One Full Cycle Implementation
From India, Pune
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