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Dear Seniors,

It has been observed that in most organizations, the HR department is treated only for clerical operations. How can an individual aspirant from the HR field accept this? Kindly share your insights and experiences on this.

Thank you.

From India, Warangal
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Dear Phani,

There is a famous saying in this world: "CHANGE IS THE ONLY CONSTANT." So is in the HR department. In this era of globalized and digitized economy, companies are forced to think "BETTER, FASTER, and CHEAPER" as their mantra.

The role of HR in earlier days was more or less like an accountant. An accountant used to keep track of the money, whereas HR was keeping track of people. Slowly, the role of HR is being changed to managing the talent rather than managing the records.

But with all said and done, business cannot be done through machines alone; it needs people, and people need to be taken care of. The role of HR will not become obsolete, but it will surely be redefined.

So do not worry about the changing trends. Look around and look for opportunities to learn new things in managing people.

Best wishes

From India, Bangalore
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Very truly stated by Mr.Vasudev. HR is Highly Respected if managed properly else HR becomes Highly Risky/
From India, Indore
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Dear Phani

HR Department is most crucial in any other organization to set the goals and objectives, and prepare mechanism for its implementation. The functions of HR are vital. Now a days HR department spreads like a vast branch in each and every organization for effective functioning of the organization at all levels. In olden days also, HR functions are discharged by the management alone. The functions of the management either sole or complex, are invariably hidden in the activities of the Management for the furtherance of their organizations. In the long run, the importance of HR has been brought to light and has been now growing like any thing in every organization. HR department is not only for clerical operations as you feel.

Please see the following chapters, which are very vital in HR Management. Can you feel that these functions alone meant for clerical operations ? All these functions pertaining to HR are very crucial and systematic analysis is required to be taken by the HR Managers to satisfy the basic functions of the HR.

I. ORGANIZATIONAL PLANNING AND DEVELOPMENT

 Determines Organizational Needs

 Planning, Designing and Organizational structure

 Designing Development of Interpersonal relationship.

II. STAFFING AND EMPLOYMENT.

 Man Power Planning

 Recruitment, Selection & Placement

 Induction –Orientation

 Transfer

 Promotion

 Discharge, Retirement, & Resignation etc.

III. TRAINING AND DEVELOPMENT

 Operate Training

 Execute Development

IV. WAGE AND SALARY ADMINISTRATION

 Job Evaluation

 Wage/Salary Administration-Programmes

 Maintenance of Pay Roll

 Performance Appraisal

 Incentives and Compensation

V. MOTIVATION

 Non-financial incentives

 Satisfaction of Social and Psychological needs

VI. EMPLOYEE SERVICES AND BENEFITS

 Safety, Employee Counseling

 Medical Services

 Recreational and Welfare Services

 Benefits – Leave, Pension, Gratuity, PF and other supplementary items.



VII. EMPLOYEE RECORDS

 Collection of Data

 Analysis of Data

 Developing information for Decisions.

VIII. LABOUR RELATIONS

 Redressal of Grievances – Grievances handling

 Implementation of Collective Labour Laws

 Collective bargaining, Discipline.

IX. PERSONNEL, AUDIT, RESEARCH ETC.

 Moral Service

 Record Keeping

 Evaluation of Personnel Programmes.

 Identification of needs and areas of change

 Development or more appropriate Programmes

 Up-keeping of the Organizational Concepts

Now, I hope you might have understood the vital concept of the Human Resource Management.

From Canada, Calgary
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