Recently when i went for an interveiw for the post of Recruiter I was asked questions relating to sales n G.K...nothing about HR!! What are the questions asked for this post ???
From India
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From India
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Hi Lovely!
Could you please give a few examples of what kind of questions were asked? I may be able to help you better with why they were asked, although you were appearing for a recruiter's position.
Some of the questions asked are:
- Map the complete recruitment cycle.
- Name the steps in the recruitment process.
- What strategy would you form to recruit x number of people?
- What are the sources of recruitment that you are familiar with?
If you are a fresher, you need to be familiar with words such as "Cold calling", "Head-Hunting", etc.
Let me know if I was able to help you out with your query.
Good luck for the future, dear!
Hazell
From India, Pune
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Could you please give a few examples of what kind of questions were asked? I may be able to help you better with why they were asked, although you were appearing for a recruiter's position.
Some of the questions asked are:
- Map the complete recruitment cycle.
- Name the steps in the recruitment process.
- What strategy would you form to recruit x number of people?
- What are the sources of recruitment that you are familiar with?
If you are a fresher, you need to be familiar with words such as "Cold calling", "Head-Hunting", etc.
Let me know if I was able to help you out with your query.
Good luck for the future, dear!
Hazell
From India, Pune
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Dear Gayu,
Greetings!
Cold Calling Is Still An Effective Sales Tactic If Done Right
The obituary for cold calling is premature. While in the perfect world, your phone would be ringing off the hook all day with clients offering you business, the reality is that if you want business, you need to go after it, and cold calling is an effective sales tactic if it's done properly.
But many small business people would rather spend an entire day in a dentist's chair than go cold calling. Does the thought of cold calling make your stomach drop to your toes? These cold calling tips won't eliminate your fear, but they will help you make cold calling a more successful experience.
1) Focus on the goal when cold calling.
Beginners tend to think that cold calling is about making the sale. It's not. It's about getting the chance to make the sale. Specifically, the purpose of a cold call is to set an appointment to make the pitch.
Prepare an opening statement for your cold call.
This lets you organize your thoughts before cold calling and helps you avoid common mistakes in the cold call opening that would give the person you're calling the chance to terminate the conversation. For instance, you should never ask, "Is this a good time to talk?" or "How are you today?" Don't read your opening statement into the phone, but use it as a framework to get the conversation off to a good start.
What should be in the opening statement of your cold call?
This organizational scheme (from AllBusiness.com) works well: "Include a greeting and an introduction, a reference point (something about the prospect), the benefits of your product or service, and a transition to a question or dialogue. For example, 'Good afternoon, Ms. Marshall. This is Ken Brown with Green Works. I read in the local paper that you recently broke ground for a new office complex. We specialize in commercial landscape services that allow you to reduce in-house maintenance costs and comply with the city's new environmental regulations. I'd like to ask a few questions to determine whether one of our programs might meet your needs.'
Prepare a script for the rest of your cold call.
Lay out the benefits of your product or service and the reasons your prospect should buy. Write out possible objections and your answer to them. Without a script, it's too easy to leave something out or meander. Once again, it's not that you'll be reading your script word for word when you call, but that you've prepared the framework of the cold call in advance.
Ask for an appointment at a specific time when cold calling.
Say, "Would Wednesday at 11 a.m. be a good time to meet?" instead of saying, "Can I meet with you to discuss this next week?"
Remember that gatekeepers are your allies, not your foes.
Be pleasant to whoever picks up the phone or is guarding the inner sanctum when cold calling. Develop strategies to get the gatekeeper on your side. Sometimes asking, "I wonder if you could help me?" will help you get the information you need, such as the name of the right person to talk to or when the best time to contact the prospect is. Learning the names of gatekeepers and being friendly when cold calling helps, too.
Be persistent when cold calling.
In personal selling, cold calling is the process of approaching prospective clients, typically via telephone, who have not agreed to such an interaction. The word "cold" is used because the person receiving the call is not expecting the call or has not specifically asked to be contacted by the salesperson. It is often very frustrating and difficult for those making cold calls because they are often rebuffed, hung up on, and rejected by those receiving the calls. It could be said that it is equally frustrating for the person receiving the cold call, since they expected something they care about, and instead get a marketing pitch.
Cold-calling is used in many venues outside sales. The term applies to any situation where one person calls another person or organization without a prior relationship. Headhunting firms, for instance, are notorious for this practice.
Some salespeople have come to the conclusion that cold calling is ineffective, inefficient, and a waste of their time. Others have tried to develop schemes to lower the rate of rejection. These approaches are based on the idea that the purpose of the call is not to make a sale but to build trust and discover the truth about whether there is a good match between the potential client and the product or services offered.
There are a number of ways in which cold calls can be effective. One is for the selling organization to start with a high-quality, up-to-date database consisting of qualified prospects who have an interest in the product being sold. Another is to use cold calls as a "step in the door". Rather than using the call to try to close a sale, it is used as the initial contact in a long-term relationship. This has the effect of removing the sales pressure from calls and making the goal of the call to build trust. Cold calls can also be used to obtain quality sales leads, references, and testimonials.
Cold calls can also be done in person rather than over the phone, but this is less common because of the high cost of face-to-face sales calls. This can be done anywhere two people meet, including public buildings, businesses, or even residences. It is much harder to turn down someone to their face, so some organizations continue to use it. A number of advocacy groups such as PIRGs and Greenpeace use this to spread information and sell memberships at the same time. Pyramid schemes also often use this, but then the cost is borne by lower members in the pyramid while the majority of the profits go to the leaders of the scheme.
Rgds,
John N
From India, Madras
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59Greetings!
Cold Calling Is Still An Effective Sales Tactic If Done Right
The obituary for cold calling is premature. While in the perfect world, your phone would be ringing off the hook all day with clients offering you business, the reality is that if you want business, you need to go after it, and cold calling is an effective sales tactic if it's done properly.
But many small business people would rather spend an entire day in a dentist's chair than go cold calling. Does the thought of cold calling make your stomach drop to your toes? These cold calling tips won't eliminate your fear, but they will help you make cold calling a more successful experience.
1) Focus on the goal when cold calling.
Beginners tend to think that cold calling is about making the sale. It's not. It's about getting the chance to make the sale. Specifically, the purpose of a cold call is to set an appointment to make the pitch.
Prepare an opening statement for your cold call.
This lets you organize your thoughts before cold calling and helps you avoid common mistakes in the cold call opening that would give the person you're calling the chance to terminate the conversation. For instance, you should never ask, "Is this a good time to talk?" or "How are you today?" Don't read your opening statement into the phone, but use it as a framework to get the conversation off to a good start.
What should be in the opening statement of your cold call?
This organizational scheme (from AllBusiness.com) works well: "Include a greeting and an introduction, a reference point (something about the prospect), the benefits of your product or service, and a transition to a question or dialogue. For example, 'Good afternoon, Ms. Marshall. This is Ken Brown with Green Works. I read in the local paper that you recently broke ground for a new office complex. We specialize in commercial landscape services that allow you to reduce in-house maintenance costs and comply with the city's new environmental regulations. I'd like to ask a few questions to determine whether one of our programs might meet your needs.'
Prepare a script for the rest of your cold call.
Lay out the benefits of your product or service and the reasons your prospect should buy. Write out possible objections and your answer to them. Without a script, it's too easy to leave something out or meander. Once again, it's not that you'll be reading your script word for word when you call, but that you've prepared the framework of the cold call in advance.
Ask for an appointment at a specific time when cold calling.
Say, "Would Wednesday at 11 a.m. be a good time to meet?" instead of saying, "Can I meet with you to discuss this next week?"
Remember that gatekeepers are your allies, not your foes.
Be pleasant to whoever picks up the phone or is guarding the inner sanctum when cold calling. Develop strategies to get the gatekeeper on your side. Sometimes asking, "I wonder if you could help me?" will help you get the information you need, such as the name of the right person to talk to or when the best time to contact the prospect is. Learning the names of gatekeepers and being friendly when cold calling helps, too.
Be persistent when cold calling.
In personal selling, cold calling is the process of approaching prospective clients, typically via telephone, who have not agreed to such an interaction. The word "cold" is used because the person receiving the call is not expecting the call or has not specifically asked to be contacted by the salesperson. It is often very frustrating and difficult for those making cold calls because they are often rebuffed, hung up on, and rejected by those receiving the calls. It could be said that it is equally frustrating for the person receiving the cold call, since they expected something they care about, and instead get a marketing pitch.
Cold-calling is used in many venues outside sales. The term applies to any situation where one person calls another person or organization without a prior relationship. Headhunting firms, for instance, are notorious for this practice.
Some salespeople have come to the conclusion that cold calling is ineffective, inefficient, and a waste of their time. Others have tried to develop schemes to lower the rate of rejection. These approaches are based on the idea that the purpose of the call is not to make a sale but to build trust and discover the truth about whether there is a good match between the potential client and the product or services offered.
There are a number of ways in which cold calls can be effective. One is for the selling organization to start with a high-quality, up-to-date database consisting of qualified prospects who have an interest in the product being sold. Another is to use cold calls as a "step in the door". Rather than using the call to try to close a sale, it is used as the initial contact in a long-term relationship. This has the effect of removing the sales pressure from calls and making the goal of the call to build trust. Cold calls can also be used to obtain quality sales leads, references, and testimonials.
Cold calls can also be done in person rather than over the phone, but this is less common because of the high cost of face-to-face sales calls. This can be done anywhere two people meet, including public buildings, businesses, or even residences. It is much harder to turn down someone to their face, so some organizations continue to use it. A number of advocacy groups such as PIRGs and Greenpeace use this to spread information and sell memberships at the same time. Pyramid schemes also often use this, but then the cost is borne by lower members in the pyramid while the majority of the profits go to the leaders of the scheme.
Rgds,
John N
From India, Madras
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Hi John,
Thank you very much for such an elaborate explanation. I am a newly appointed HR executive. I wish to get some templates for training and development. Could you please help me with this?
Regards,
Gayathiri
From India, Madras
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Thank you very much for such an elaborate explanation. I am a newly appointed HR executive. I wish to get some templates for training and development. Could you please help me with this?
Regards,
Gayathiri
From India, Madras
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Thank you so much, all of you! That was really very helpful. I never heard the word cold calling before... good that I know now! Thanks!
But can someone tell me... what's the percentage of each source used? I guess job portals and their database constitute 80%... if I'm not wrong?
From India
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But can someone tell me... what's the percentage of each source used? I guess job portals and their database constitute 80%... if I'm not wrong?
From India
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Also what are the quests which I as a recruiter wud have to ask my candidates wen interviewing them while short listing?
From India
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From India
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Hi,
Various sources of recruiting include:
1. Database search
2. Job portals
3. References
4. Employer search
5. Headhunting
6. Advertising, etc.
While validating, you have to probe them properly by asking questions like:
1. Why are you looking for a change in your job?
2. What is your work profile?
3. Are you okay with relocation if the position is in another state?
4. If needed, you can ask, "Can I know how much you are currently earning?"
5. Depending on their response, you have to judge whether they are serious about changing their job or not.
6. If it involves shifts, you can ask, "Are you okay with shifts?"
7. Questions also depend on the domains, such as BPO, software, FMCG, manufacturing, telecom, etc.
Thanks
From India, Bangalore
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Various sources of recruiting include:
1. Database search
2. Job portals
3. References
4. Employer search
5. Headhunting
6. Advertising, etc.
While validating, you have to probe them properly by asking questions like:
1. Why are you looking for a change in your job?
2. What is your work profile?
3. Are you okay with relocation if the position is in another state?
4. If needed, you can ask, "Can I know how much you are currently earning?"
5. Depending on their response, you have to judge whether they are serious about changing their job or not.
6. If it involves shifts, you can ask, "Are you okay with shifts?"
7. Questions also depend on the domains, such as BPO, software, FMCG, manufacturing, telecom, etc.
Thanks
From India, Bangalore
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thanx!:) bt can u plz tell me wats d % of each ...job portal..references,etc??? I will hv to use my personal contacts too...so wat % does that constitute?? wont job portals ,etc be enough??
From India
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From India
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hi john, i’m spandana new member of citehr n i never heard the word 'cold calling' before. But by seeing ur post i could know what exactly it is. thanq 4 such a valuable info.
From India, Bangalore
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From India, Bangalore
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Dear Shilpa, How can you explain in three words.If possible can u give me one example so it will be helpful to me also. regards prashant
From India, Mumbai
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From India, Mumbai
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Hi,
Can you please tell me the answers also? It will be more useful like the following questions:
1. What difficulties do you face during recruitment, either while sourcing or validating?
2. What will you do with the unmatched CVs?
Also, if you could answer:
1. What are the new trends that you have come across in HR?
From India, New Delhi
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Can you please tell me the answers also? It will be more useful like the following questions:
1. What difficulties do you face during recruitment, either while sourcing or validating?
2. What will you do with the unmatched CVs?
Also, if you could answer:
1. What are the new trends that you have come across in HR?
From India, New Delhi
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Hello all,
I am an HR student, but I have never come across words like 'cold calling' and 'head-hunting' and how they are linked with HR functions. If anyone can please explain, it would be great!
Thanks,
Regards,
Komal
From India, Thana
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I am an HR student, but I have never come across words like 'cold calling' and 'head-hunting' and how they are linked with HR functions. If anyone can please explain, it would be great!
Thanks,
Regards,
Komal
From India, Thana
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Hi,
Good idea, please try to keep posting. This link below can show more information; you can find it at: [Phone interview questions](http://phoneinterviewquestions.info/).
Thanks and best regards.
From Vietnam, Hanoi
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Good idea, please try to keep posting. This link below can show more information; you can find it at: [Phone interview questions](http://phoneinterviewquestions.info/).
Thanks and best regards.
From Vietnam, Hanoi
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Hi all, Well I guess that was really helful tips for all guys who are freshers like me in the HR domain. Thnks to all :-) specially shilpa & john !! Regards, Girisha Gopinathan.
From India, Pune
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From India, Pune
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Hi,
I used to read this topic at the human resources section of about.com.
You can use Google to search for them.
Rgs
We also find them more similar at: HR interview questions
From Vietnam, Hanoi
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I used to read this topic at the human resources section of about.com.
You can use Google to search for them.
Rgs
We also find them more similar at: HR interview questions
From Vietnam, Hanoi
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Hi,
I used to read about this topic on about.com. You can use Google to search for them or visit Human Resources - Business Management Development Jobs Consulting Training Policy Human Resources.
Rgs
From Vietnam, Hanoi
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I used to read about this topic on about.com. You can use Google to search for them or visit Human Resources - Business Management Development Jobs Consulting Training Policy Human Resources.
Rgs
From Vietnam, Hanoi
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Hi all,
I am an MBA final year student. I completed my B.Tech in Electronics and Telecommunications. I am specializing in HR as my major field of study. I want to prepare well in advance for the companies visiting my college for campus recruitment. Please provide me with relevant suggestions, especially regarding GD topics, interview questions (both HR and technical rounds), so that I can groom myself.
Thanks and Regards,
Madhu
From India, Bhubaneswar
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I am an MBA final year student. I completed my B.Tech in Electronics and Telecommunications. I am specializing in HR as my major field of study. I want to prepare well in advance for the companies visiting my college for campus recruitment. Please provide me with relevant suggestions, especially regarding GD topics, interview questions (both HR and technical rounds), so that I can groom myself.
Thanks and Regards,
Madhu
From India, Bhubaneswar
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Hi all,
I am an MBA final year student. I have completed my B.Tech in Electronics and Telecommunication branch. I am specializing in HR as my major. I want to prepare well in advance for the companies visiting my college for campus placements. Please provide me with relevant suggestions, especially regarding GD topics, interview questions (both HR and technical rounds), etc., so that I can groom myself.
Thanks and Regards,
Madhu
From India, Bhubaneswar
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I am an MBA final year student. I have completed my B.Tech in Electronics and Telecommunication branch. I am specializing in HR as my major. I want to prepare well in advance for the companies visiting my college for campus placements. Please provide me with relevant suggestions, especially regarding GD topics, interview questions (both HR and technical rounds), etc., so that I can groom myself.
Thanks and Regards,
Madhu
From India, Bhubaneswar
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Hi, you can find this info by using the search box at the top of the website.
Best regards
This link below can show more info, you can find them at: [Sales Interview Questions](http://salesinterviewquestions.info/)
From Vietnam, Hanoi
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Best regards
This link below can show more info, you can find them at: [Sales Interview Questions](http://salesinterviewquestions.info/)
From Vietnam, Hanoi
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