Deal All, I would like to share a PDF on Customer Relations and Service. I made this PDF for my Organisation to train the Staffs. Hope you all will like it.
From United Kingdom, Preston
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80From United Kingdom, Preston
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Vinika, your presentation is very well done. Keep it up! I liked the Quadrants you used for different kinds of customers' expectations. I think I am going to use them. That is very well thought out. I don't know, but until I see the Facilitator's Guide, if you did include any Role Plays and Games that will supplement the PowerPoint presentation. Great work!
From India, Hyderabad
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From India, Hyderabad
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Training for Customer Service & Team Building.ppt
CUSTOMER SERVICE TRAINING Manual.doc