One fine day, a bus driver went to the bus garage, started his bus, and
drove off along the route.
No problems for the first few stops-a few people got on, a few got off,
and things went generally well. At the next stop, however, a big hulk of
a guy got on. Six feet eight, built like a wrestler, arms hanging down to
the ground. He glared at the driver and said, "Big John doesn't pay!" and
sat down at the back.
Did I mention that the driver was five feet three, thin, and basically
meek? Well, he was.
Naturally, he didn't argue with Big John, but he wasn't happy about it.
The next day the same thing happened-Big John got on again, made a show
of refusing to pay, and sat down. And the next day, and the one after
that and so forth.
This grated on the bus driver, who started losing sleep over the way Big
John was taking advantage of him. Finally he could stand it no longer. He
signed up for body building courses, karate, judo, and all that good
stuff. By the end of the summer, he had become quite strong; what's more,
he felt really good about himself.
So on the next Monday, when Big John once again got on the bus and said,
"Big John doesn't pay!"
The driver stood up, glared back at the passenger, and screamed, "And why
not?"
With a surprised look on his face, Big John replied, "Big John has a bus
pass."
Management Lesson:
“Be sure there is a problem in the first place before working hard to
solve one."
From India, Chandigarh
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2drove off along the route.
No problems for the first few stops-a few people got on, a few got off,
and things went generally well. At the next stop, however, a big hulk of
a guy got on. Six feet eight, built like a wrestler, arms hanging down to
the ground. He glared at the driver and said, "Big John doesn't pay!" and
sat down at the back.
Did I mention that the driver was five feet three, thin, and basically
meek? Well, he was.
Naturally, he didn't argue with Big John, but he wasn't happy about it.
The next day the same thing happened-Big John got on again, made a show
of refusing to pay, and sat down. And the next day, and the one after
that and so forth.
This grated on the bus driver, who started losing sleep over the way Big
John was taking advantage of him. Finally he could stand it no longer. He
signed up for body building courses, karate, judo, and all that good
stuff. By the end of the summer, he had become quite strong; what's more,
he felt really good about himself.
So on the next Monday, when Big John once again got on the bus and said,
"Big John doesn't pay!"
The driver stood up, glared back at the passenger, and screamed, "And why
not?"
With a surprised look on his face, Big John replied, "Big John has a bus
pass."
Management Lesson:
“Be sure there is a problem in the first place before working hard to
solve one."
From India, Chandigarh
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At times, we look for complex solutions for simple problems and feel unnecessarily hassled. If the driver had asked Big John at that time, there wouldn't have been any problem. Questioning skills should be exercised.
Meena
From India, Pune
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Meena
From India, Pune
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But maybe it was good for the driver:
Quote:
This grated on the bus driver, who started losing sleep over the way Big John was taking advantage of him. Finally, he could stand it no longer. He signed up for bodybuilding courses, karate, judo, and all that good stuff. By the end of the summer, he had become quite strong; what's more, he felt really good about himself.
Unquote
So, he learned these skills, and he started feeling good about himself. This wouldn't have happened had he asked Big John on the first day... Well, just a different point of view.
Regards,
From India, Delhi
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Quote:
This grated on the bus driver, who started losing sleep over the way Big John was taking advantage of him. Finally, he could stand it no longer. He signed up for bodybuilding courses, karate, judo, and all that good stuff. By the end of the summer, he had become quite strong; what's more, he felt really good about himself.
Unquote
So, he learned these skills, and he started feeling good about himself. This wouldn't have happened had he asked Big John on the first day... Well, just a different point of view.
Regards,
From India, Delhi
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Problem-solving -powerpoint1658 _168.ppt