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Anonymous
Hi guys kindly help me to rectify the following problem,
While we try to claim PF amount for one of our employee at initial stage Aadhar verified by UIDAI and the Aadhar linked with the UAN account. When we try to claim the amount at the final stage it sent the OTP for claim but showing the following reason "OTP verified but the data available against the UAN in system is not matching with the data available with UIDAI (AADHAAR)".
But we hadn’t make any correction on AAdhar. Kindly help me to find a solution for this issue.

From India, Coimbatore
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Hello, I am too facing the same issue. Does it got resolved?
From Italy, Rome
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I am also facing same issue......pls help
From India, Bengaluru
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Same issue for most of my friends as well
From India, Bengaluru
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My self having same issue guys...any help appreciated
From India, Bengaluru
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Please guys, can some one give me a solution on this...thanks in advance
From India, Bengaluru
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I am also facing same issue......pls help

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Hi everyone,

I was facing the same issue as well. However, after contacting the EPFO Helpdesk, I was informed that there is a technical issue on their end, and hopefully, it will be resolved within a week. You don't need to make any changes or updates.

Thank you.

From India, Hyderabad
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Thank you very much Manish for your kind update. It really helps
From India, Bengaluru
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Hi guys,

I was having the same problem, and after much effort to identify the issue, I couldn't find a solution. But one fine day, I tried using the UMANG app, and hurrah! It worked! So, I suggest you guys also give it a try; it may work for you as well.

From India, Hyderabad
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Hi guys,

This is working perfectly. Thank you very much to those who shared the information below in the forum:

"I was having the same problem and after much effort to identify the issue, I couldn't find a solution. However, one fine day, I tried using the UMANG app and hurray! It worked! So, I suggest you guys also give it a try; it may work for you as well."

From Qatar, Doha
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I was also facing the same issue but thanks to Manish who suggested to use Umang app.. I got my withdrawal within 3 days
From India, Kashipur
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I had the same error, and instead of contacting the PF office, I thought of doing some online research and found this post. The claim that I was unable to submit through the EPFO portal, I could using the UMANG APP (This is a government app available in the Play Store).

Thank you, guys!

From India, Pune
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what is process, if i download umang app so what is process pls help on the same.
From India, Thane
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Hi Guys!!! Umang App worked perfectly. Thank you for giving such an useful information.
From India, Ludhiana
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While we try to claim PF amount for one of our employee at initial stage Aadhar verified by UIDAI and the Aadhar linked with the UAN account. When we try to claim the amount at the final stage it sent the OTP for claim but showing the following reason "OTP verified but the data available against the UAN in system is not matching with the data available with UIDAI (AADHAAR)".
But we hadn’t make any correction on AAdhar. Kindly help me to find a solution for this issue.


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Dear Friend, Please ask the employee whether he had done any changes in Aadhar, unless it doesn’t show that kind of error.
From India, Mumbai
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OTP verified, but the data available against the UAN in the system does not match with the data available with UIDAI (AADHAAR). How can I solve this error? And why did this error occur? His Aadhaar card is also up to date without any changes. Kindly tell me, guys.

Regards,

From India, Surat
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